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SOCIAL

#ShowThemYouCare

Create meaningful engagements with your customers on any social channel.

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RingCentral Engage

FACEBOOK

Join the conversation on Facebook

Build an accessible hub for your customers to engage with your brand. Leverage AI to classify and route posts to the right person in customer service, marketing, or sales. Merge customer profiles into a single identity across Instagram, WhatsApp, Facebook messenger, and more.

TWITTER

Set your service apart on Twitter

Shape the decisions of your future customers through engagement on Twitter. Track, sort, and filter every interaction so you can focus on the conversations that matter most. Post publicly or privately through a single, rich media platform.

INSTAGRAM

Show some Insta-love

Collect and respond to all Instagram shoutouts and gripes within a single interface that also houses Facebook, Twitter, and other digital channel interactions. Assign tasks to agents based on competencies or reply using suggested responses.

YOUTUBE

Go live on YouTube in 3, 2, 1...

Aggregate and respond to every comment on your YouTube channel without missing a single engagement. Increase brand awareness and trust by engaging with customers on all the videos you upload.

YOUTUBE

Go live on YouTube in 3, 2, 1...

Aggregate and respond to every comment on your YouTube channel without missing a single engagement. Increase brand awareness and trust by engaging with customers on all the videos you upload.

Additional Resources

Case study
Orange Enhances Digital Customer Care through Consistent Quality in Service Interactions
Checklist
Digital Customer Service Checklist

See how it works for your business

A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.

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Thank you for your interest in RingCentral

A sales advisor will contact you within 24 hours. If you’d like to speak to someone now, please call  1800 200 335.

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