Build the Ultimate Customer Service Experience in the Cloud
The Remote Work Starter Kit
Here are the top tools you need from free to high-end There’s a lot more to working from home than simply cracking open your laptop from your living room couch. We’re here to help you prepare your company in no time and also offer some helpful advice for building an effective remote work culture in […]
UTS Insearch pivots rapidly to an online world for teaching, learning and working
UTS Insearch pivots rapidly to an online world for teaching, learning and working
UTS Insearch’s rollout of RingCentral was “literally in the nick of time” according to Sarah Chaloner, the global education provider’s Head of IT and Digital Services. The cutover and porting of telephone extensions to RingCentral’s unified communications from its legacy IP telephony environment took place in March – just as Australia was implementing strict new […]
Build the Ultimate Customer Service Experience in the Cloud
Build the Ultimate Customer Service Experience in the Cloud
The customer experience has never been more important. For contact centres, this sharpens the need to use tools that support more reliable and flexible customer support strategies. While there are many resources that can improve your customer service, none are as valuable or effective as a cloud contact centre solution. When your contact centre operates […]