Customer Experience
Customer Experience
2020 CX Retrospective & Trends to Look for in 2021
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Briana Lassig
January 8, 2021
Customer Experience
2B Connected: people and technology the key to success and rapid growth
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RingCentral Team
December 8, 2020
Customer Experience
Customer Service Costs: How to Calculate—and Reduce them Strategically
Customer Experience
JH Market’s approach to CX is ‘electrifying’
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RingCentral Team
September 16, 2020
Customer Experience
Chapter 1: What Your Employees Need to Keep Your Customers Happy
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RingCentral Team
August 13, 2020
Customer Experience
When it comes to CX, don’t forget about the phone
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RingCentral Team
July 21, 2020
Customer Experience
Top 5 indicators your business is ready to move to a cloud contact centre solution
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Darryl Kelly-McDade
August 16, 2019
Customer Experience
Building a Customer-Obsessed Service Strategy
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Briana Lassig
June 19, 2019
Customer Experience
Solving the Employee and Customer Engagement Equation
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Robert Murphy
April 12, 2019